Inside Sales – Italia Swiss

The abcr GmbH is an internationally operating company specializing in fine chemicals and research chemicals. With a broad product portfolio, abcr supplies customers from industry, research, and academia worldwide. Sales plays a key role in supporting international customers, developing long-term business relationships, and identifying new market opportunities.

To support our international sales team, we are looking for a dedicated Inside Sales for the Italian and Swiss markets.

Location: Karlsruhe / Full-time / Starting January 1, 2027

Your Responsibilities

• You will handle organizational and administrative tasks in the daily business operations.
• You will coordinate internal processes, appointments, and meetings.
• You will support communication with customers and internal departments.
• You will ensure structured organization and smooth day-to-day team operations.
• You will maintain and further develop customer relationships within your region.
• You will coordinate cooperation with distribution partners and support customer management activities.
• You will prepare and update quotations, price lists, and other sales-related documents.
• You will support the entire sales process from initial inquiry through to successful order completion.
• You will plan and organize customer visits as well as participation in trade fairs and events.
• You will professionally represent the company at customer meetings, partner visits, and industry events.
• You will work closely with internal teams and the field sales force.
• You will maintain customer and sales data accurately within internal systems.

Your Qualifications

• You have completed a commercial apprenticeship or possess a comparable qualification.
• You ideally have initial professional experience in inside sales, customer service, or international sales.
• You have excellent written and spoken German and Italian skills, as well as good written and spoken English skills.
• You are well organized, work in a structured manner, and can manage multiple tasks simultaneously.
• You possess strong communication skills and a confident, professional appearance.
• You have a strong customer and service-oriented mindset.
• You are experienced in working with international customers and distributors or are willing to develop expertise in this area.
• You have good knowledge of MS Office; experience with ERP/CRM systems such as NAV is an advantage.
• You are a team player and enjoy working closely with internal departments and field sales colleagues.
• You possess strong organizational skills in planning appointments, customer visits, and events.
• You are willing to occasionally travel for business and attend trade fairs.
• You work carefully, reliably, and independently.
• You are committed, solution-oriented, and show initiative.

We look forward to receiving your application
Gute Chemie – a positive working environment, do you want to become part of the team?

abcr GmbH
Human Resources
Ms Margarita Wischnevski
Im Schlehert 10
76187 Karlsruhe
Germany